Our Process

Water Damage – Expert Restoration Services

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European Craftsmanship

Experience the pinnacle of architectural excellence with our meticulously crafted high-performance windows and doors, engineered by renowned industry leaders Schüco, Reynaers, Etem, and Kommerling. These prestigious manufacturers represent the gold standard in window and door systems globally.

Our strategic partnerships with these industry giants reflect our shared commitment to pushing the boundaries of architectural innovation, uncompromising quality, and cutting-edge design. What sets us apart is our unique ability to offer these premium European systems all under one roof, right here in Canada. This allows us to provide our clients with seamless access to the world’s finest window and door solutions while maintaining local service and support.

          

Aluminum Windows and Doors Partners

Our aluminum window partners, Schüco, ETEM Aluminum, and Reynaers, provide high-performance, energy-efficient, and stylish solutions for modern homes and buildings.

Schuco Aluminum stands as a premier supplier of superior and cutting-edge aluminum products and systems, serving the varied requirements of clients across multiple sectors.

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Reynaers Aluminum provides diverse cutting-edge aluminum systems and products designed to meet architectural requirements for windows, doors, and facade applications.

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Etem Aluminum, a leading manufacturer of innovative aluminum solutions and components, specializes in delivering customized products to clients across diverse industrial sectors.

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PVC-U Windows and Doors Partners

Our PVC-U window partner, Kömmerling, offers high-quality, energy-efficient, and durable window solutions, ensuring superior insulation, security, and modern aesthetics for homes and buildings.

Kommerling, a leading industry pioneer, stands out for delivering superior and cutting-edge PVC-U doors and window solutions. We specialize in meeting the specific requirements of clients across diverse sectors.

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Trocal stands as a leading manufacturer of premium and innovative PVC-U window products. We focus on delivering customized solutions to meet client needs across various sectors.

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When water damage strikes, immediate action is crucial to minimize structural damage, prevent mold growth, and protect your belongings. At Flood Assist, we provide a complete start-to-finish solution for water damage emergencies in Toronto, ensuring your home is restored quickly and safely. Below is a breakdown of our 6-step process:

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Step 1: 24/7 Emergency Response

Water damage doesn’t wait for business hours, and neither do we. Our team is available 24 hours a day, 7 days a week, ready to respond to any water emergency, whether caused by a burst pipe, heavy rain, sewer backup, or basement flooding.

Upon arrival, our certified technicians perform a quick but thorough assessment to determine the source of the water and stop it from causing further damage. This may include shutting off the main water supply, identifying roof or plumbing leaks, or addressing a broken sump pump. Safety is our priority, so we check for electrical hazards, slippery surfaces, and potential contamination before beginning the cleanup. Our rapid response helps limit structural damage, mold growth, and costly long-term repairs.

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Step 2: Water Extraction and Flood Cleanup

The first crucial step after stopping the water source is removing standing water from your home. We use industrial-grade pumps, wet vacuums, and specialized extraction tools to quickly and efficiently clear water from affected areas, including carpets, flooring, and basements.

In cases of sewer backups or contaminated floodwater, we follow strict biohazard safety protocols to protect your family’s health. Contaminated materials are carefully removed and disposed of, and the area is disinfected immediately.

Throughout this process, we take photos, videos, and detailed notes to document all damage for your insurance company, making the claims process smoother later on. This early action prevents water from seeping further into your walls, subfloors, and foundation.

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Step 3: Protecting and Handling Home Items

Water damage often affects more than just your floors and walls—it can damage your furniture, electronics, appliances, and personal belongings. At Flood Assist, we take special care to protect and salvage as many of your items as possible.

  • Furniture and valuables are moved to a safe, dry area or stored off-site if needed.

  • Items such as carpets, rugs, clothing, and bedding are cleaned and sanitized to prevent mold, bacteria, or unpleasant odors.

  • Electronics and appliances are carefully assessed, cleaned, and dried when possible.

  • Damaged items that cannot be saved are documented for insurance claims before disposal.

Our goal is to help you minimize your losses, ensuring your treasured belongings are handled with care throughout the restoration process.

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Step 4: Drying and Dehumidification

Even after visible water is removed, hidden moisture can remain in your walls, ceilings, and floors, leading to structural damage or mold growth. This is why the drying process is one of the most critical steps in water damage restoration.

We use high-powered air movers, industrial dehumidifiers, and thermal imaging cameras to detect and remove moisture trapped deep within building materials. We continuously monitor humidity levels until the area is completely dry and safe.

This step is essential for preventing mold infestations, which can develop within 24–48 hours after water damage. By thoroughly drying every affected area, we help protect your home’s air quality and structural integrity.

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Step 5: Full Restoration and Repairs

Once your home is completely dry, we move on to restoring and rebuilding damaged areas. This may include:

  • Removing and replacing damaged drywall, insulation, and flooring

  • Installing new baseboards, trim, and paint to match your home’s original look

  • Performing structural repairs if water has compromised beams or foundations

  • Cleaning, sanitizing, and deodorizing all affected areas to eliminate odors

Our goal is to make your home look and feel as good as new, ensuring no lingering signs of water damage remain. We manage the entire process from start to finish, saving you the stress of hiring multiple contractors.

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Step 6: Insurance Assistance and Direct Billing

Dealing with water damage is stressful enough without navigating complicated insurance claims. At Flood Assist, we work directly with your insurance provider, handling all necessary documentation, photos, and itemized reports of the damage and restoration work performed.

We can often arrange direct billing to your insurance company, meaning you won’t have to pay out-of-pocket for covered services while waiting for reimbursement. Our team acts as your advocate, ensuring you receive a fair settlement for repairs and damaged belongings.

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Frequently Asked Questions

Q1. Who is Schuco?

As an industry frontrunner, Schüco focuses on creating and distributing innovative system solutions encompassing windows, doors, façades, sliding systems, security technology, and solar protection. Beyond delivering state-of-the-art products for both residential and commercial construction, Schüco delivers professional consultation and digital tools throughout all project phases – from conceptualization through design, manufacturing, and installation. Additionally, Schüco supplies fabrication machinery and implements a complete 360° sustainability cycle to support its extensive portfolio of premium products and services.

Q2. Where are Schuco windows and doors extrusions made?

Schuco profiles, manufactured in Germany, are celebrated for their superior craftsmanship and accuracy. Built using advanced manufacturing methods and meticulous attention to detail, they deliver outstanding longevity and reliability, serving as preferred solutions for designers and constructors globally.

Q3. Who is Reynaers Aluminum?

Reynaers Aluminium, a leading authority in the field, specializes in developing and delivering innovative, sustainable aluminium systems for windows, doors, and façades. Working in close partnership with their stakeholders, they focus on creating energy-efficient and responsibly-manufactured solutions that make a real difference to homes, buildings, and the people who use them.

Q4. What aluminium window and door solutions are available through Reynaers?

Reynaers Aluminium, a leading authority in the field, specializes in developing and delivering innovative, sustainable aluminium systems for windows, doors, and façades. Working in close partnership with their stakeholders, they focus on creating energy-efficient and responsibly-manufactured solutions that make a real difference to homes, buildings, and the people who use them.

Q5. Who is Etem Aluminum?

Etem Aluminum, a leading division of the Elval Group, stands as a distinguished pioneer in aluminum extrusion across Southeast Europe. Founded in 1971, this vertically integrated enterprise specializes in the design and production of architectural systems and aluminum components for industrial and automotive sectors. Operating across more than 20 nations globally, Etem Aluminum exports over 30% of its production volume, cementing its status as a global industry player.

Q6. Why should I install Etem Aluminum windows and doors in my house?

When planning your budget, it’s essential to understand that choosing a premium aluminum system is a worthwhile investment. To discover the most cost-effective aluminum frame that matches your requirements, explore our comprehensive product range. We’re committed to delivering exceptional value with our Etem Aluminum solutions. Beyond financial benefits, it’s crucial to evaluate your area’s weather conditions. The efficiency of window frames, especially their heat retention capabilities, is essential for reducing energy consumption and costs during harsh weather. With Etem Aluminum, you can be confident that our products are engineered to help you accomplish these objectives.

Q7. Why choose Kommerling?

Our organization emphasizes energy efficiency and ecological responsibility. We focus on eco-conscious design and the implementation of green materials. Our trusted manufacturing partners have demonstrated leadership in environmental stewardship over decades. KÖMMERLING stands out by providing solutions for a greener future. Their innovative window technologies with superior insulation capabilities significantly contribute to climate targets and carbon footprint reduction.

Choosing the Right Partner

At Rollplast, we partner with industry leaders like Schüco, Kömmerling, Reynaers Aluminum, and Etem Aluminum to deliver high-quality, energy-efficient window solutions. These collaborations reflect our commitment to innovation, sustainability, and excellence.

Schüco provides cutting-edge window profiles that combine aesthetics with superior performance, ensuring energy efficiency and durability. Kömmerling offers eco-friendly PVC systems, aligning with our sustainability goals. Reynaers Aluminum delivers sleek, corrosion-resistant aluminum profiles, perfect for modern architecture, while Etem Aluminum contributes precision-engineered systems with exceptional thermal and acoustic performance.

By working with these trusted partners, Rollplast ensures our windows meet the highest standards of quality, durability, and energy efficiency, enhancing comfort and reducing environmental impact for our customers. Together, we are shaping the future of sustainable fenestration solutions.

Flood Assist Serves These Ontario Communities

Flood Assist proudly serves homeowners and businesses across Ontario with fast and reliable emergency water damage restoration, sewer backup cleanup, and basement flooding services. Our IICRC-certified team is available 24/7 to respond when disaster strikes, whether it’s a burst pipe, storm flooding, or a sewage overflow threatening your property. We combine advanced water extraction, structural drying, and sanitization techniques to minimize damage, prevent mould growth, and restore safety as quickly as possible. With proven expertise and a strong local presence, Flood Assist is the trusted choice across Ontario for water damage emergencies, giving you peace of mind when every minute counts.

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