Yes! Flood Assist works with all major home insurance companies in Ontario, including Aviva, TD Insurance, Intact, RBC, belairdirect, and The Co-operators. We coordinate directly with your insurer to ensure your flooding, water damage, or sewer cleanup claim is handled quickly and efficiently.
We Work with All Home Insurance Companies in Ontario
At Flood Assist, we understand that dealing with water damage or flooding is stressful enough — you shouldn’t have to worry about navigating complex insurance claims on top of it. That’s why we proudly work with all home insurance companies across Ontario, ensuring a seamless, stress-free experience from the moment disaster strikes until your property is fully restored.
Whether you’re facing basement flooding, burst pipes, storm-related water intrusion, or sewage backup cleanup, our experienced restoration team coordinates directly with your insurance provider to handle every detail of the claims process. We prepare and submit all required documentation, photos, and damage reports, following industry-approved Xactimate® estimating standards recognized by most major insurers.
Our goal is to help homeowners receive fair coverage and timely approvals while restoring their homes safely and efficiently. From initial water extraction and drying to complete repairs and reconstruction, Flood Assist ensures that all restoration work meets both industry standards and insurance policy requirements.
We’ve built strong relationships with many of Ontario’s leading insurance companies, allowing us to streamline communication, reduce claim delays, and get your restoration started faster.
Whether it’s a large-scale flood or a minor leak, you can rely on our team to advocate for your best interests, minimize out-of-pocket costs, and deliver top-quality results.
At Flood Assist, we’re more than a restoration company — we’re your trusted partner in water damage recovery. With 24/7 emergency response, transparent communication, and full insurance collaboration, we make sure your home — and your peace of mind — are fully restored.
Some of the Home Insurance Companies We Work With
Flood Assist proudly partners with all major home insurance companies in Ontario, including Aviva, Intact, Allstate, Desjardins, TD Insurance, Co-operators, Economical, RBC, and State Farm. Our team works directly with your insurer to handle all documentation, estimates, and communication, ensuring a smooth and stress-free claims process for any flooding, water damage, or sewer cleanup project.
TD Insurance
TD Insurance offers homeowners across Ontario reliable protection against water damage and flooding, helping property owners recover from unexpected disasters quickly and affordably. Their policies can include coverage for burst pipes, sewer backups, overland flooding, and accidental water leaks — events that can cause significant structural damage and costly repairs. With optional enhanced water protection, TD Insurance helps homeowners safeguard their property, belongings, and peace of mind. When a claim is made, Flood Assist works directly with TD Insurance adjusters to handle all restoration, cleanup, and documentation, ensuring a smooth and efficient claims process from start to finish.
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RBC Home Insurance
RBC Home Insurance provides dependable protection for homeowners across Ontario against unexpected water damage and flooding. Their coverage options can include protection for burst pipes, sewer backups, appliance leaks, and overland flooding, helping to reduce the financial stress of water-related emergencies. With optional Enhanced Water Protection, homeowners can extend their coverage to safeguard basements, personal belongings, and home structures from costly repairs. When disaster strikes, Flood Assist works directly with RBC Insurance adjusters to manage inspections, restoration, and claims documentation — ensuring a fast, transparent, and worry-free recovery process for every client.
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Aviva Home Insurance provides reliable protection for homeowners across Ontario against water damage and flooding. Their policies are designed to cover incidents such as burst pipes, sewer backups, foundation leaks, and overland flooding, helping minimize costly repairs and property loss. With Aviva Water Protection Coverage, homeowners can add extra layers of defence against both internal and external water events, ensuring their homes and belongings are well-protected. When damage occurs, Flood Assist partners directly with Aviva Insurance adjusters to handle assessments, restoration, and documentation, delivering a streamlined claims process and quick, professional recovery.
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Co-Operators Home Insurance
The Co-operators Home Insurance provides trusted protection for homeowners across Ontario against water damage and flooding. Their coverage options can include protection for burst pipes, sewer backups, appliance leaks, and overland flooding, helping to minimize costly repairs and losses when water emergencies occur. With optional enhanced water protection, The Co-operators offer additional coverage to safeguard basements, foundations, and personal belongings from extensive water damage. When a flood or leak happens, Flood Assist works directly with The Co-operators Insurance adjusters to manage inspections, cleanup, restoration, and claim documentation — ensuring a fast, professional, and stress-free recovery for homeowners.
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Intact Home Insurance offers strong protection for homeowners across Ontario against water damage and flooding. Their comprehensive policies can cover losses caused by burst pipes, sewer backups, appliance leaks, and overland flooding, helping property owners recover from unexpected water-related emergencies. With optional Enhanced Water Damage Coverage, Intact gives homeowners added peace of mind by protecting basements, foundations, and valuable belongings from moisture and structural damage. When water damage occurs, Flood Assist works directly with Intact Insurance adjusters to coordinate cleanup, repairs, and claims documentation, ensuring a smooth and efficient restoration process from start to finish.
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Belairdirect Home Insurance
Belairdirect Home Insurance offers dependable protection for homeowners across Ontario against water damage and flooding. Their policies can include coverage for sewer backups, burst pipes, appliance leaks, and overland flooding, helping homeowners manage unexpected water emergencies with confidence. With optional water damage protection, Belairdirect provides additional coverage to safeguard basements, walls, and personal property from costly moisture and structural damage. When flooding or leaks occur, Flood Assist works directly with Belairdirect Insurance adjusters to coordinate inspections, cleanup, repairs, and documentation — ensuring a smooth and efficient restoration process from start to finish.
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Desjardins Home Insurance provides comprehensive protection for homeowners across Ontario against water damage and flooding. Their policies can include coverage for burst pipes, sewer backups, appliance leaks, and overland flooding, helping to minimize costly property damage and repair expenses. With optional Enhanced Water Damage Coverage, Desjardins offers homeowners added peace of mind, ensuring their basements, walls, and valuable belongings are protected from moisture and structural issues. When flooding or leaks occur, Flood Assist works directly with Desjardins Insurance adjusters to manage the assessment, documentation, cleanup, and restoration process, ensuring a smooth, transparent, and efficient insurance claim experience from start to finish.
Read MoreWhy Choose Flood Assist
Unmatched Speed and Care for Your Home
Expert Water Damage Restoration
When every second counts, Flood Assist delivers. Our certified restoration specialists are trained to act fast and restore homes efficiently after floods, burst pipes, or leaks. We combine cutting-edge technology with proven methods to extract water, dry structures, and sanitize affected areas—bringing your property back to pre-loss condition with care and precision.
24/7 Rapid Emergency Response
Floods don’t follow a schedule, and neither do we. Whether it’s the middle of the night or a holiday, our team is ready to respond across the GTA within the hour. We minimize damage, reduce health risks, and kickstart the recovery process without delay—protecting your home and peace of mind.
Full-Service Restoration Capacity
From water extraction to drywall replacement, we handle every aspect of your restoration. No outsourcing, no delays—just streamlined, start-to-finish service. With industrial-grade pumps, dehumidifiers, and moisture detection tools, we tackle jobs of all sizes for homeowners and property managers alike.
Insurance-Friendly & Transparent Pricing
We work directly with your insurance company to simplify your claim and often offer direct billing. No guesswork. No inflated quotes. Our pricing is competitive, fair, and clear—so you can focus on recovery, not paperwork.
Frequently Asked Questions
Q1. Does Flood Assist work with my home insurance company?
Q2. How does Flood Assist help homeowners with the insurance claim process?
Our team manages the entire insurance claim process on your behalf — from detailed damage assessments and photo documentation to providing itemized Xactimate® estimates recognized by most insurers. We communicate directly with your insurance adjuster to simplify approvals and reduce delays.
Q3. What is Xactimate, and why is it important for insurance claims?
Xactimate® is the industry-standard estimating software used by restoration professionals and insurance companies to create accurate, consistent, and transparent repair estimates. Using Xactimate ensures that your claim aligns with insurer expectations, helping you receive fair compensation for your water damage restoration.
Q4. Do I need to contact my insurance company before calling Flood Assist?
We recommend calling Flood Assist first to prevent further damage and start emergency mitigation right away. Our team can guide you on what details your insurer will need and even assist you in initiating the claim while we begin cleanup and documentation for your insurance provider.
Q5. How long does it take for insurance claims to be processed?
Claim timelines can vary depending on the insurer and the extent of the damage. However, by using Xactimate® estimates and working directly with your insurance adjuster, Flood Assist helps speed up the approval and payment process, allowing restoration work to start sooner.
Q6. Why should I choose Flood Assist for insurance-covered water damage restoration?
With years of experience in water damage restoration and insurance coordination, Flood Assist ensures a stress-free, transparent, and professionally managed claim process. We handle all communication with your insurance company, provide detailed Xactimate estimates, and complete restoration work to industry and insurer-approved standards — getting your home back to normal quickly and safely.
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